Technical Department

The department is made up of a specialized team of qualified technicians ready to intervene in an effective resolution of any problems that may arise with your equipment. It has a workshop equipped with measuring and analysis equipment and more than 4,000 repair parts in stock.

Use the questionnaire to help you question the customer/dealer about what you should know when something is wrong with the welding equipment or you need to know about technical issues and submit it.

Questionnaire - Difficulties in using your equipment?

Technical Assistance Service

If you need your equipment to come to SAT, you need to fill in the form below. You can send it directly via the website or print it out and attach it to the Transport Guide that comes with the equipment (or do both).

Fill in the online form

In the case of repairs or replacements where you want to take advantage of the warranty, you should check that it is still valid and that you have the corresponding invoice with the date of purchase. For equipment, the invoice must indicate the serial number.

Contact: 210 534 904

Warranty conditions:

WECO Warranty - EN

WECO Guarantee - EN

REDSTAR warranty and repair conditions - EN

REDSTAR Warranty and Repair Conditions - EN

Torches, Masks and Flame Material Warranty - EN

Torches, Masks and Flame Material Guarantee - EN

Download here to fill in the form

SAT form

Submit your form here

The Technical Department

  • Luís Gomes

    Director Technical Department

    tecnica5@sch.pt

  • Joaquim Mendonça

    Electronics Technician

    tecnica@sch.pt

  • Nelson Valicher

    Technical

    tecnica4@sch.pt

  • Josué Silva

    Electronics Technician

    tecnica2@sch.pt

  • Vivaldo Ribeiro

    Technical

    tecnica3@sch.pt